Susan Hays, MSPT

Co-Owner/Physical Therapist

Random Fact About Kim: She introduced Susan to wine, trucks and camping (in a trailer, not a tent).

Why I Love RFPT: Kim and I have spent the last 15 years creating our dream clinic in which everyone has fun doing what they do – even the patients. It has become exactly as we were dreaming about and I love coming to work every day with everyone. These people are truly my family.

Favorite Flower: Iris.

Favorite Vacation Spot: Hawaii or anywhere tropical. Dream is going to the Maldives.

Favorite Animal: Otters (besides dogs)

Favorite Coffee Shop Order: Gold Mountain Spiced Rooibos tea from Tea Madame

Favorite Activity: Walking or hiking with my dog, Duke, running, swimming, riding a wave runner

Favorite Superhero: Captain America

Favorite Quote: Anything from Vince Lombardi

• “It’s not whether you get knocked down, its whether you get back up.”
• “The only place success comes before work is in the dictionary. “
• “Winners never quit and quitters never win.”
• “Confidence is contagious. So is lack of confidence.”
• “Once you learn to quit, it becomes a habit.”

Professional Life: I received a BA in Elementary Education with a minor in French from Illinois Wesleyan University in Bloomington, Illinois. After moving to the PNW, I started to pursue a PT degree. I worked as an aide in a local clinic before being accepted into PT school. I graduated in 2000 from Pacific University in Forest Grove, Oregon with a Master of Science in Physical Therapy. I worked at the former Apple Physical Therapy in Auburn then moved to Physiotherapy Associates after having my first daughter. It was there that I met Kim.

Personal Life: I hail from Appleton, Wisconsin which is 1/2 hour south of Green Bay. It is where all of the NFL teams stay when they come to play the Green Bay Packers. I moved to Puyallup in 1995. I have two daughters. I have also raised 6 puppies in training and 3 became full-fledged service dogs. I have a personal dog, Duke, and 2 cats.

Kim Bisson, MPT

Co-Owner/Physical Therapist

Random Fact about Susan: She loves to do needlepoint.

Why I LOVE RFPT: The relationships my co-workers and meeting new people and getting to know them.

Favorite Flower: Dahlia

Favorite Vacation Spot: McCall, Idaho

Favorite Animal: Chickens

Favorite Coffee Shop Order: Coffee Breve

Favorite Activity: Having friends over

Favorite Superhero: Thor

Favorite Quote: “That you and I could live together on Earth…How incredible God’s plan.”

Professional Life: Received a Bachelor’s degree from Western Washington University and then a master’s from University of Mary in Bismarck, North Dakota.

Personal Life: I am married and have 3 daughters. I enjoy my busy family like with cousins and friend and numerous schedules to coordinate.

Barry Gagner, PTA

Physical Therapist Assistant

Random Fact about Kim: She loves politics and coffee
Random Fact about Susan: She is short and fiery
Why I LOVE RFPT: It has an easy going and fun atmosphere
Favorite Flower: Dahlia and Sunflowers
Favorite Vacation Spot: Curlew Lake
Favorite Animal: Dog
Favorite Coffee Shop Order: White Coffee Mocha in the Morning and Energy Drink in the afternoon
Favorite Activity: Baseball, Football, and Family Time
Favorite Music: It changes seasonally
Favorite Movie from a Book: Hobbit
Favorite TV Show: Friends, Big Bang Theory, Hogan’s Heroes
Favorite Superhero: Flash aka Barry Allen
Favorite Disney Princess: Kida from Atlantis

Professional Life: I attended school at Green River College and graduated with my PTA Degree in 2020. My classmate was finishing clinical rotation and said I would be a good fit with everyone here. I then have been working here ever since! I enjoy helping others succeed in their goals for PT.

Personal Life:
I am Barry… That’s it! Well, I live on a farm. I love living the country lifestyle and gardening. I Also enjoy fishing, camping, mushroom hunting, and watching movies! I have a wife and two daughters that I love so much. I enjoy spending time with my family and doing fun activities with them.

Heather Hernandez, PTA

Physical Therapist Assistant

Random Fact about Kim: Kim has the same name as my mom!

Random Fact about Susan: She speaks French

Why I LOVE RFPT: It is very family oriented!

Favorite Flower: Heathers

Favorite Animal: Dogs

Favorite Song: Where the green grass grows – Tim McGraw

Favorite Coffee Shop Order: Gold Rush

Favorite Activity: Volleyball and Quadding

Favorite Music: Country (90s)

Favorite Movie: Jurassic Park

Favorite Movie from a Book: Hunger Games

Favorite TV Show: Greys Anatomy

Favorite Quote: “Life is like a box of chocolates, you never know what you’re going to get.” –Forrest Gump.

Professional Life: I went to Green River College and graduated from the PTA program in 2020. During my program they sent me here for an internship. I decided I really liked this clinic and all the people. I liked all the different types of therapy they did here. When I graduated, I decided to accept a position here and have worked here ever since!

Personal Life:

I have a husband and a daughter. I grew up in Graham WA most of my life, I now live in Orting. I went to Graham Kapowsin High school, TCC, and EWU before getting my PTA degree. I am a very outdoorsy girl, I love camping and going to the dunes . Most importantly, I love spending time with my family.

Jayden Glass

Office Manager

Random Fact about Kim: She leaves her coffee in the microwave and then forgets about it. Then makes a new cup of coffee

Random fact about Susan: She loves York Peppermint Patties

Why I Love RFPT: I love the family friendly environment that is provided to staff and patients. It is a fun place to work, and every day is always a new adventure.

Favorite Flower: Tulips & Peonies
Favorite Vacation Spot: I haven’t been anywhere outside the PNW but I would love to go to Italy and Greece
Favorite Animal: CATS of all kinds
Favorite Song: Turning Page by Sleeping at Last (My sister sang it while I walked down the aisle at my wedding)
Favorite Coffee shop Order: Cantaloupe, White Peach, Raspberry, Red Lotus with Coconut Milk from Kassie’s Korner
Favorite Activity: Photography, Swimming, Hiking, Video Games, Watching Anime
Favorite Music: Country
Favorite Movie: Pirates of the Caribbean
Favorite Movie from a Book: Harry Potter, Hunger Games, Twilight
Favorite Disney Princess: Tiana, Merida, & Jasmine
Favorite TV Show: I love anime but also love GOT, the 100, and Reign
Favorite Quote: “Sometimes, you must hurt to know, fall to grow, and lose in order to gain. Life’s greatest lessons are learned through the pain.” – Pain (Nagato)

Professional Life:
I graduated in 2017 from College with my Associates of Arts Degree. I decided to come work for RFPT in 2018 starting out as a PT Aide because I loved helping people get better! I have since worked in several positions over the years of being at RFPT. I have now taken on the role of Office Manager.

Personal Life:
I married my High School Sweetheart in 2019. I have lived in the Puyallup area for almost 20 years. I have a great appreciation for the beauty and nature that surrounds this wonderful area. I especially love being able to see Mt Rainier every day on my drive into work. I love finding the beauty in the world and people. I decided to become a professional photographer and in 2020 I started up my photography business, JayBug Photography.

Aidan Moeck

Patient Representative

Random Fact about Kim: She pulls off Hot Pink better than anyone know! Also, she has chickens
Random Fact about Susan: She only drinks tea and she has the prettiest greenish blue eyes!
Why I LOVE RFPT: The values of autonomy, the support for my personal life goals and the “true” family atmosphere!
Favorite Flower: Baby’s breath
Favorite Animal: Moose
Favorite Song: Party in the USA
Favorite Coffee Shop Order: Fruity Tea & Lemonade or flavored Hot Cocoa
Favorite Activity: Anything outside and always learning
Favorite Music: 90 R&B and Christmas music
Favorite Movie: Hot Rod
Favorite Movie from a Book: Harry Potter
Favorite TV Show: the office
Favorite Superhero: Captain America
Favorite Disney Princess: Belle
Professional Life: I graduated high school here in Puyallup from Rogers High School, and then worked at a security robotics firm down in Utah while studying Industrial Design at BYU. I moved to Minnesota for a few months of missionary service before returning home and obtaining my EMT certification. Now I’m here!
Personal Life: I’ve moved around from UT, CO, MN, WA and have landed here in Puyallup with my amazing family. It is one of the first places we truly can call home. I am the oldest of 8 siblings. My family is super fun and crazy at times! I love going on adventures with them. Returning to college is my next step in life.

Brooklyn Bisson

Front Desk Receptionist

Random Fact about Kim: Her celeb crush is Chris Hemsworth (Thor)!

Random Fact about Susan: She loves Dogs!

Why I LOVE RFPT: The people are amazing! The environment is super friendly and fun. It is something I look forward to everyday!

Favorite Flower: Tulips & Baby’s breath

Favorite Vacation Spot: McCall Idaho

Favorite Animal: Elephants

Favorite Song: Dancing in the Moonlight

Favorite Coffee Shop Order: White chocolate Mocha

Favorite Movie: Moulin Rouge

Favorite Movie from a Book: The Green Mile & The Notebook

Favorite TV Show: Friends & New Girl

Favorite Superhero: Iron Man

Favorite Disney Princess: Tiana

Favorite Quote: “Our happiness depends on the habit of mind we cultivate” – Deena Kastor

Professional Life: I have been involved with RFPT since I was very little. I have watched it grow and flourish into an amazing business. I’ve been a patient many times and I loved the people here. I just wanted to be a part of this team! I started working as a PT Aide and then moved into a Front Desk position.

Personal Life: I have played soccer for most of my life and started becoming very passionate about running. I have taken running very seriously in the past year. I am currently a full-time student at Pierce college and working on getting my Associates of Arts degree. I run on the cross-country and track team at Pierce College.

Natalie Linkem

Lead Physical Therapist Aide / Front Desk

Random Fact about Kim: She Loves Chickens

Random Fact about Susan: She is a Big Packers Fan

Why I LOVE RFPT: I love the fun atmosphere and most importantly the people.

Favorite Flower: Mary Gold

Favorite Animal: Cat

Favorite Song: Vienna- Billy Joel

Favorite Coffee Shop Order: Iced mocha

Favorite Activity: Gym and cooking

Favorite Music: Country

Favorite Movie from a Book: Dairy of a wimpy kid

Favorite Movie: Blades of Glory

Favorite TV Show: Seinfeld

Favorite Disney Princess: Ariel

Favorite Quote: “If you aint first, your last” -Ricky Bobby

Professional Life: I came to work for Rainier Family Physical Therapy after I graduated from Highschool. I love it here; I work as a PT Aide and a Front Desk receptionist.

Personal Life:

I enjoy working out and weightlifting. I live on a cow farm with my family. With that entails a lot of chores!! I love to cook and try new recipes. I love my job here!!

Megan Pace

Physical Therapist Aide

Random Fact about Kim: She always forgets her coffee around the clinic but claims she’s not done drinking it.

Random Fact about Susan: She loves dogs!

Why I love RFPT: I look forward going to work and helping others every day. It is a fun environment with awesome co-workers!

Favorite Flower: Daisy

Favorite Animal: Sloth

Favorite Song: You’re the inspiration – Chicago & Still the One – Orleans

Favorite Coffee Shop Order: Iced white chocolate mocha

Favorite Activity: Organizing

Favorite Music: 80s

Favorite Movie from a Book: Bridge to Terabithia

Favorite Movie: 007 Casino Royale

Favorite Disney Princess: Tinkerbell

Favorite TV show: Friends

Favorite Quote: “When you get tired, learn to rest, not to quit.” – Unknown

Professional Life: In April 2018, I did a job shadow at Rainier Family Physical Therapy. While there, Kim let me know that they were hiring for a PT Aide. After applying and receiving the job, I have been working at the clinic ever since! I graduated from Pierce college in 2021 with my Associates of Arts degree. I am currently a full-time student at Green River college in the PTA program. I am excited to continue working in the physical therapy field.

Personal Life: I have lived in Washington my whole life and I love the unique landscape here. I enjoy doing things outdoors and playing with my two dogs Schatzi and Lola. I have been skydiving, white water rafting, kayaking and cave exploring. I also like cooking and doing crafty things such as scrapbooking and crocheting.

Aubrie Gold

Physical Therapist Aide

Random Fact about Kim: She likes soccer

Random Fact about Susan: She was on the swim team in high school

Why I LOVE RFPT: It is a great friendly fun environment that I enjoy being in and contributing to.

Favorite Vacation Spot: My adventures to the kitchen
Favorite Animal: Sea Turtles
Favorite Coffee Shop Order: Grapefruit, Blood Orange Pink Lotus with OJ
Favorite Activity: Swimming
Favorite Music: Symphonic Music
Favorite Movie from a Book: LOTR/ Hobbit
Favorite Movie: Down periscope and Robin Hood Men in Tights
Favorite Superhero: Spiderman
Favorite Disney Princess: Belle

Favorite Quote: “A bird does not sing because it has an answer. It sings because it has a song.” – Chinese Proverb

Professional Life:

I started working at Rainier Family Physical Therapy in 2018. I started out just as a volunteer here so I could get volunteer hours for school. I eventually accepted a position as a Physical Therapist Aide and then moved into the Front Desk Position while I was completing my Associates of Arts program. After Graduating, I have moved back to being a Physical Therapist Aide periodically while I am attending college. I am currently a full-time student in the Physical Therapist Assistant program at Green River College and plan to work here as a PTA after I graduate.

Personal Life:

I have lived in Washington my whole life. In 2021, I got married to my amazing husband. Our favorite thing about Washington is that we have mountains, an ocean, a rain forest, and a desert all in one state. I enjoy drawing painting, singing, cooking, swimming, watching anime, and playing all types of video games. I love hanging out with my family and husband. It’s never boring at our house!

Halen Moeck

Physical Therapist Aide

Random Fact about Kim: She loves coffee so much

Random Fact about Susan: She is a big Packers fan

Why I LOVE RFPT: It’s a very welcoming environment; people feel comfortable to talk and be themselves here!

Favorite Flower: Monkey Flower

Favorite Vacation Spot: Tennessee

Favorite Animal: Narwahl

Favorite Song: Dreams – Van Halen

Favorite Coffee Shop Order: Any energy drink

Favorite Activity: Football & Lifting

Favorite Movie: Braveheart

Favorite Movie from a Book: Harry Potter

Favorite Superhero: Batman

Favorite Disney Princess: Rapunzel

Favorite Quote: “You miss 100% of the shots you don’t take” – Michael Scott

Professional Life: I started working at RFPT in August of 2022 and it has been a great experience, so far. I work as a PT aide; I do exercises with patients and, ultrasounds, IFC, and Combos.

Personal Life: I was born at a very young age. I moved around a lot but now I live in Puyallup with my family. I love sports and playing the guitar.

Kari Hadman

Physical Therapist Aide

Random Fact about Kim: She is lighthearted and kind.

Random Fact about Susan: She has the best sense of humor.

Why I LOVE RFPT: We’re able to help the community out by providing amazing treatments.

Favorite Flower: Baby’s breath

Favorite Animal: Butterfly

Favorite Song: Can’t help falling in love – Haley Reinhart

Favorite Coffee Shop Order: Chai Tea Latte and Redbull

Favorite Activity: Reading and Surfing

Favorite Movie: Mean Girls & The Grinch

Favorite Movie from a Book: Heaven is for Real

Favorite TV Show: Gilmore Girls

Favorite Superhero: Batman

Favorite Disney Princess: Cinderella

Favorite Quote: Wake, Pray, Slay! – ME

Professional Life: I am currently a junior in high school, but I am also attending the pierce country skills center for Pre- PT/ sports med. I started working here this year as a PT Aide.

Personal Life: I live with my family, and I have 2 little brothers. Since the time I was little I have loved reading. I love hiking and wake surfing in Arizona and Eastern Washington. I also used to cheer, and was a flyer.

Rachel Bisson

Physical Therapist Aide

Random Fact about Kim: She cannot live without coffee

Random Fact about Susan: She loves Green Bay

Why I LOVE RFPT: The people are amazing!

Favorite Flower: Dianthus Caryophyllus

Favorite Vacation Spot: Idaho

Favorite Animal: WHALES!

Favorite Coffee Shop Order: Pumkin Spice Chai Tea Latte

Favorite Activity: Weightlifting

Favorite Movie: anything 60s – 80s

Favorite Movie from a Book: LOTR/ Harry potter

Favorite TV Show: Friends

Favorite Superhero: Iron man

Favorite Disney Princess: Tiana

Favorite Quote: “Hello there” – Obi Wan Kenobi

Professional Life: I applied to work here because my sister works here and put in a good word for me (; I really enjoy the work environment and my coworkers!

Personal Life: I love socializing and always being around people. I am obsessed with coffee; I will never pass up an opportunity to stop at Dutch Bros. I am also a leader for young life at my high school.

Josh Brown

Physical Therapist Aide

Random Fact about Kim: Wears a different colored shirt nearly every day, rarely wears black.

Random Fact about Susan: Doesn’t appreciate her stools being stolen

Why I LOVE RFPT: The staff is incredible, and they care for their patients

Favorite Flower: Rose

Favorite Vacation Spot: Disneyland

Favorite Animal: Penguin

Favorite Song: Never gonna give you up

Favorite Coffee Shop Order: Mocha Cookie Crumble

Favorite Activity: Baseball

Favorite Music: Hip Hop

Favorite Movie from a Book: Adventures of TinTin

Favorite Movie: Remember the Titans

Favorite TV Show: The Office

Favorite Superhero: Spiderman

Favorite Disney Princess: Rapunzel

Favorite Quote: “Whenever I’m About to do something, I think ‘would an idiot so that?’ And if they would, I do not do that thing.” -Dwight Schrute

Professional Life: I was a former patient at RFPT and Had a positive experience not only with the PTs but the entire staff. I wanted to be apart of this team. I also am interested in a professional healthcare related field for college.

Personal Life: I was Born in Oregon, but soon moved to Washington. I have lived here ever since. I go to Emerald Ridge High School, and I enjoy sports a lot. I play baseball and love it!

Colby Sweet

Physical Therapy Aide

Random Fact about Kim: Kim burned her phone in a campfire the summer of 2022

Random Fact about Susan: Susan enjoys long walks on the beach

Why I LOVE RFPT: RFPT is a great environment. We get a lot of work done while also having a lot of fun!

Favorite Flower: Dandelion

Favorite Vacation Spot: Palm Springs

Favorite Animal: Ducks

Favorite Coffee Shop Order: Caramel Frappuccino

Favorite Music: Rap & AH Rock

Favorite Movie: Shang- Chi

Favorite Movie from a Book: Lord of the Rings

Favorite TV Show: The Office and Brooklyn – 99

Favorite Superhero: Spiderman

Favorite Disney Princess: Rapunzel

Professional Life: I was hired in 2021 after coming in as a patient several times over the years. I first started working as a PT Aide in July 2021 and have loved working here ever since.

Personal Life: I live in South hill with my parent and our cat. I like going to sporting events. I attend Cascade Christian High School and in the fall of 2023, I will be at Boise State University studying communications.