My experience with Rainer Family Therapy was beyond excellent! Everyone involved from front office to P.T. staff treated me like family. I had fallen and bruise tissues around my ribs. Alot of pain and problems in preforming daily routines. Thanks to Kim and Barry for their expertise in relieving pain and allowing me to return to my daily routines. Rainer Family Therapy is BEST!

Welcome To
Rainier Family Physical Therapy
Rainier Family Physical Therapy, PS is dedicated to providing the highest quality physical therapy services in the South Sound area from their state-of-the-art facilities in Puyallup, Washington.
The team at Rainier Family Physical Therapy provides care that’s more than just effective –– they also make sure to keep it fun so that patients can relax and enjoy their rehabilitation process. They’re passionate about forming deep connections with their patients as they guide them through their physical therapy journey.
Some of the conditions that the experts at Rainier Family Physical Therapy, PS treat include foot and ankle pain, hip pain, shoulder pain, back pain, knee pain, chronic pain, sports injuries, and concussions. The team also specializes in a manual manipulation technique called Counterstrain.
Rainier Family Physical Therapy, PS is dedicated to their patients’ long-term health as well as their rehabilitation process. They follow up after treatments to make sure that their patients are continuing to live a happy, healthy, and pain-free life.
Start your journey toward recovery today, and schedule an appointment by phone or online with Rainier Family Physical Therapy.
Healing With Fun!
At Rainier Family Physical Therapy, PS, we want you to have the best experience possible during your rehabilitation journey. Why not make it fun!
Meet Our Providers
Susan Hays, MSPT
Co-Owner/Physical Therapist
Random Fact About Kim: She introduced Susan to wine, trucks and camping (in a trailer, not a tent). Why I Love RFPT: Kim and I have spent the last ...
Read MoreSusan Hays, MSPT
Co-Owner/Physical Therapist
Random Fact About Kim: She introduced Susan to wine, trucks and camping (in a trailer, not a tent).
Why I Love RFPT: Kim and I have spent the last 15 years creating our dream clinic in which everyone has fun doing what they do – even the patients. It has become exactly as we were dreaming about and I love coming to work every day with everyone. These people are truly my family.
Favorite Flower: Iris.
Favorite Vacation Spot: Hawaii or anywhere tropical. Dream is going to the Maldives.
Favorite Animal: Otters (besides dogs)
Favorite Coffee Shop Order: Gold Mountain Spiced Rooibos tea from Tea Madame
Favorite Activity: Walking or hiking with my dog, Duke, running, swimming, riding a wave runner
Favorite Superhero: Captain America
Favorite Quote: Anything from Vince Lombardi
- “It’s not whether you get knocked down, its whether you get back up.”
- “The only place success comes before work is in the dictionary. “
- “Winners never quit and quitters never win.”
- “Confidence is contagious. So is lack of confidence.”
- “Once you learn to quit, it becomes a habit.”
Professional Life: I received a BA in Elementary Education with a minor in French from Illinois Wesleyan University in Bloomington, Illinois. After moving to the PNW, I started to pursue a PT degree. I worked as an aide in a local clinic before being accepted into PT school. I graduated in 2000 from Pacific University in Forest Grove, Oregon with a Master of Science in Physical Therapy. I worked at the former Apple Physical Therapy in Auburn then moved to Physiotherapy Associates after having my first daughter. It was there that I met Kim.
Personal Life: I hail from Appleton, Wisconsin which is 1/2 hour south of Green Bay. It is where all of the NFL teams stay when they come to play the Green Bay Packers. I moved to Puyallup in 1995. I have two daughters. I have also raised 6 puppies in training and 3 became full-fledged service dogs. I have a personal dog, Duke, and 2 cats.
Kim Bisson, MPT
Co-Owner/Physical Therapist
Random Fact about Susan: She loves to do needlepoint. Why I LOVE RFPT: The relationships my co-workers and meeting new people and getting to know t...
Read MoreKim Bisson, MPT
Co-Owner/Physical Therapist
Random Fact about Susan: She loves to do needlepoint.
Why I LOVE RFPT: The relationships my co-workers and meeting new people and getting to know them.
Favorite Flower: Dahlia
Favorite Vacation Spot: McCall, Idaho
Favorite Animal: Chickens
Favorite Coffee Shop Order: Coffee Breve
Favorite Activity: Having friends over
Favorite Superhero: Thor
Favorite Quote: “That you and I could live together on Earth…How incredible God’s plan.”
Professional Life: Received a Bachelor’s degree from Western Washington University and then a master’s from University of Mary in Bismarck, North Dakota.
Personal Life: I am married and have 3 daughters. I enjoy my busy family like with cousins and friend and numerous schedules to coordinate.
Barry Gagner, PTA
Physical Therapist Assistant
Random Fact about Kim: She loves politics and coffee Random Fact about Susan: She is short and fiery Why I LOVE RFPT: It has an easy going and fun a...
Read MoreBarry Gagner, PTA
Physical Therapist Assistant
Random Fact about Kim: She loves politics and coffee
Random Fact about Susan: She is short and fiery
Why I LOVE RFPT: It has an easy going and fun atmosphere
Favorite Flower: Dahlia and Sunflowers
Favorite Vacation Spot: Curlew Lake
Favorite Animal: Dog
Favorite Coffee Shop Order: White Coffee Mocha in the Morning and Energy Drink in the afternoon
Favorite Activity: Baseball, Football, and Family Time
Favorite Music: It changes seasonally
Favorite Movie from a Book: Hobbit
Favorite TV Show: Friends, Big Bang Theory, Hogan’s Heroes
Favorite Superhero: Flash aka Barry Allen
Favorite Disney Princess: Kida from Atlantis
Professional Life: I attended school at Green River College and graduated with my PTA Degree in 2020. My classmate was finishing clinical rotation and said I would be a good fit with everyone here. I then have been working here ever since! I enjoy helping others succeed in their goals for PT.
Personal Life:
I am Barry… That’s it! Well, I live on a farm. I love living the country lifestyle and gardening. I Also enjoy fishing, camping, mushroom hunting, and watching movies! I have a wife and two daughters that I love so much. I enjoy spending time with my family and doing fun activities with them.
Heather Hernandez, PTA
Physical Therapist Assistant
Random Fact about Kim: Kim has the same name as my mom! Random Fact about Susan: She speaks French Why I LOVE RFPT: It is very family oriented! ...
Read MoreHeather Hernandez, PTA
Physical Therapist Assistant
Random Fact about Kim: Kim has the same name as my mom!
Random Fact about Susan: She speaks French
Why I LOVE RFPT: It is very family oriented!
Favorite Flower: Heathers
Favorite Animal: Dogs
Favorite Song: Where the green grass grows – Tim McGraw
Favorite Coffee Shop Order: Gold Rush
Favorite Activity: Volleyball and Quadding
Favorite Music: Country (90s)
Favorite Movie: Jurassic Park
Favorite Movie from a Book: Hunger Games
Favorite TV Show: Greys Anatomy
Favorite Quote: “Life is like a box of chocolates, you never know what you’re going to get.” –Forrest Gump.
Professional Life: I went to Green River College and graduated from the PTA program in 2020. During my program they sent me here for an internship. I decided I really liked this clinic and all the people. I liked all the different types of therapy they did here. When I graduated, I decided to accept a position here and have worked here ever since!
Personal Life:
I have a husband and a daughter. I grew up in Graham WA most of my life, I now live in Orting. I went to Graham Kapowsin High school, TCC, and EWU before getting my PTA degree. I am a very outdoorsy girl, I love camping and going to the dunes . Most importantly, I love spending time with my family.
Meet Our Team
Jayden Glass
Office Manager
Random Fact about Kim: She leaves her coffee in the microwave and then forgets about it. Then makes a new cup of coffee Random fact about Susan: Sh...
Read MoreJayden Glass
Office Manager
Random Fact about Kim: She leaves her coffee in the microwave and then forgets about it. Then makes a new cup of coffee
Random fact about Susan: She loves York Peppermint Patties
Why I Love RFPT: I love the family friendly environment that is provided to staff and patients. It is a fun place to work, and every day is always a new adventure.
Favorite Flower: Tulips & Peonies
Favorite Vacation Spot: I haven’t been anywhere outside the PNW but I would love to go to Italy and Greece
Favorite Animal: CATS of all kinds
Favorite Song: Turning Page by Sleeping at Last (My sister sang it while I walked down the aisle at my wedding)
Favorite Coffee shop Order: Cantaloupe, White Peach, Raspberry, Red Lotus with Coconut Milk from Kassie’s Korner
Favorite Activity: Photography, Swimming, Hiking, Video Games, Watching Anime
Favorite Music: Country
Favorite Movie: Pirates of the Caribbean
Favorite Movie from a Book: Harry Potter, Hunger Games, Twilight
Favorite Disney Princess: Tiana, Merida, & Jasmine
Favorite TV Show: I love anime but also love GOT, the 100, and Reign
Favorite Quote: “Sometimes, you must hurt to know, fall to grow, and lose in order to gain. Life’s greatest lessons are learned through the pain.” – Pain (Nagato)
Professional Life:
I graduated in 2017 from College with my Associates of Arts Degree. I decided to come work for RFPT in 2018 starting out as a PT Aide because I loved helping people get better! I have since worked in several positions over the years of being at RFPT. I have now taken on the role of Office Manager.
Personal Life:
I married my High School Sweetheart in 2019. I have lived in the Puyallup area for almost 20 years. I have a great appreciation for the beauty and nature that surrounds this wonderful area. I especially love being able to see Mt Rainier every day on my drive into work. I love finding the beauty in the world and people. I decided to become a professional photographer and in 2020 I started up my photography business, JayBug Photography.
Aidan Moeck
Patient Representative
Random Fact about Kim: She pulls off Hot Pink better than anyone know! Also, she has chickens Random Fact about Susan: She only drinks tea and she ha...
Read MoreAidan Moeck
Patient Representative
Random Fact about Kim: She pulls off Hot Pink better than anyone know! Also, she has chickens
Random Fact about Susan: She only drinks tea and she has the prettiest greenish blue eyes!
Why I LOVE RFPT: The values of autonomy, the support for my personal life goals and the “true” family atmosphere!
Favorite Flower: Baby’s breath
Favorite Animal: Moose
Favorite Song: Party in the USA
Favorite Coffee Shop Order: Fruity Tea & Lemonade or flavored Hot Cocoa
Favorite Activity: Anything outside and always learning
Favorite Music: 90 R&B and Christmas music
Favorite Movie: Hot Rod
Favorite Movie from a Book: Harry Potter
Favorite TV Show: the office
Favorite Superhero: Captain America
Favorite Disney Princess: Belle
Professional Life: I graduated high school here in Puyallup from Rogers High School, and then worked at a security robotics firm down in Utah while studying Industrial Design at BYU. I moved to Minnesota for a few months of missionary service before returning home and obtaining my EMT certification. Now I’m here!
Personal Life: I’ve moved around from UT, CO, MN, WA and have landed here in Puyallup with my amazing family. It is one of the first places we truly can call home. I am the oldest of 8 siblings. My family is super fun and crazy at times! I love going on adventures with them. Returning to college is my next step in life.
Brooklyn Bisson
Front Desk Receptionist
Random Fact about Kim: Her celeb crush is Chris Hemsworth (Thor)! Random Fact about Susan: She loves Dogs! Why I LOVE RFPT: The people are amazi...
Read MoreBrooklyn Bisson
Front Desk Receptionist
Random Fact about Kim: Her celeb crush is Chris Hemsworth (Thor)!
Random Fact about Susan: She loves Dogs!
Why I LOVE RFPT: The people are amazing! The environment is super friendly and fun. It is something I look forward to everyday!
Favorite Flower: Tulips & Baby’s breath
Favorite Vacation Spot: McCall Idaho
Favorite Animal: Elephants
Favorite Song: Dancing in the Moonlight
Favorite Coffee Shop Order: White chocolate Mocha
Favorite Movie: Moulin Rouge
Favorite Movie from a Book: The Green Mile & The Notebook
Favorite TV Show: Friends & New Girl
Favorite Superhero: Iron Man
Favorite Disney Princess: Tiana
Favorite Quote: “Our happiness depends on the habit of mind we cultivate” – Deena Kastor
Professional Life: I have been involved with RFPT since I was very little. I have watched it grow and flourish into an amazing business. I’ve been a patient many times and I loved the people here. I just wanted to be a part of this team! I started working as a PT Aide and then moved into a Front Desk position.
Personal Life: I have played soccer for most of my life and started becoming very passionate about running. I have taken running very seriously in the past year. I am currently a full-time student at Pierce college and working on getting my Associates of Arts degree. I run on the cross-country and track team at Pierce College.
Natalie Linkem
Lead Physical Therapist Aide / Front Desk
Random Fact about Kim: She Loves Chickens Random Fact about Susan: She is a Big Packers Fan Why I LOVE RFPT: I love the fun atmosphere and most ...
Read MoreNatalie Linkem
Lead Physical Therapist Aide / Front Desk
Random Fact about Kim: She Loves Chickens
Random Fact about Susan: She is a Big Packers Fan
Why I LOVE RFPT: I love the fun atmosphere and most importantly the people.
Favorite Flower: Mary Gold
Favorite Animal: Cat
Favorite Song: Vienna- Billy Joel
Favorite Coffee Shop Order: Iced mocha
Favorite Activity: Gym and cooking
Favorite Music: Country
Favorite Movie from a Book: Dairy of a wimpy kid
Favorite Movie: Blades of Glory
Favorite TV Show: Seinfeld
Favorite Disney Princess: Ariel
Favorite Quote: “If you aint first, your last” -Ricky Bobby
Professional Life: I came to work for Rainier Family Physical Therapy after I graduated from Highschool. I love it here; I work as a PT Aide and a Front Desk receptionist.
Personal Life:
I enjoy working out and weightlifting. I live on a cow farm with my family. With that entails a lot of chores!! I love to cook and try new recipes. I love my job here!!
Megan Pace
Physical Therapist Aide
Random Fact about Kim: She always forgets her coffee around the clinic but claims she’s not done drinking it. Random Fact about Susan: She loves ...
Read MoreMegan Pace
Physical Therapist Aide
Random Fact about Kim: She always forgets her coffee around the clinic but claims she’s not done drinking it.
Random Fact about Susan: She loves dogs!
Why I love RFPT: I look forward going to work and helping others every day. It is a fun environment with awesome co-workers!
Favorite Flower: Daisy
Favorite Animal: Sloth
Favorite Song: You’re the inspiration – Chicago & Still the One – Orleans
Favorite Coffee Shop Order: Iced white chocolate mocha
Favorite Activity: Organizing
Favorite Music: 80s
Favorite Movie from a Book: Bridge to Terabithia
Favorite Movie: 007 Casino Royale
Favorite Disney Princess: Tinkerbell
Favorite TV show: Friends
Favorite Quote: “When you get tired, learn to rest, not to quit.” – Unknown
Professional Life: In April 2018, I did a job shadow at Rainier Family Physical Therapy. While there, Kim let me know that they were hiring for a PT Aide. After applying and receiving the job, I have been working at the clinic ever since! I graduated from Pierce college in 2021 with my Associates of Arts degree. I am currently a full-time student at Green River college in the PTA program. I am excited to continue working in the physical therapy field.
Personal Life: I have lived in Washington my whole life and I love the unique landscape here. I enjoy doing things outdoors and playing with my two dogs Schatzi and Lola. I have been skydiving, white water rafting, kayaking and cave exploring. I also like cooking and doing crafty things such as scrapbooking and crocheting.
Aubrie Gold
Physical Therapist Aide
Random Fact about Kim: She likes soccer Random Fact about Susan: She was on the swim team in high school Why I LOVE RFPT: It is a great friendly...
Read MoreAubrie Gold
Physical Therapist Aide
Random Fact about Kim: She likes soccer
Random Fact about Susan: She was on the swim team in high school
Why I LOVE RFPT: It is a great friendly fun environment that I enjoy being in and contributing to.
Favorite Vacation Spot: My adventures to the kitchen
Favorite Animal: Sea Turtles
Favorite Coffee Shop Order: Grapefruit, Blood Orange Pink Lotus with OJ
Favorite Activity: Swimming
Favorite Music: Symphonic Music
Favorite Movie from a Book: LOTR/ Hobbit
Favorite Movie: Down periscope and Robin Hood Men in Tights
Favorite Superhero: Spiderman
Favorite Disney Princess: Belle
Favorite Quote: “A bird does not sing because it has an answer. It sings because it has a song.” – Chinese Proverb
Professional Life:
I started working at Rainier Family Physical Therapy in 2018. I started out just as a volunteer here so I could get volunteer hours for school. I eventually accepted a position as a Physical Therapist Aide and then moved into the Front Desk Position while I was completing my Associates of Arts program. After Graduating, I have moved back to being a Physical Therapist Aide periodically while I am attending college. I am currently a full-time student in the Physical Therapist Assistant program at Green River College and plan to work here as a PTA after I graduate.
Personal Life:
I have lived in Washington my whole life. In 2021, I got married to my amazing husband. Our favorite thing about Washington is that we have mountains, an ocean, a rain forest, and a desert all in one state. I enjoy drawing painting, singing, cooking, swimming, watching anime, and playing all types of video games. I love hanging out with my family and husband. It’s never boring at our house!
Halen Moeck
Physical Therapist Aide
Random Fact about Kim: She loves coffee so much Random Fact about Susan: She is a big Packers fan Why I LOVE RFPT: It’s a very welcoming envir...
Read MoreHalen Moeck
Physical Therapist Aide
Random Fact about Kim: She loves coffee so much
Random Fact about Susan: She is a big Packers fan
Why I LOVE RFPT: It’s a very welcoming environment; people feel comfortable to talk and be themselves here!
Favorite Flower: Monkey Flower
Favorite Vacation Spot: Tennessee
Favorite Animal: Narwahl
Favorite Song: Dreams – Van Halen
Favorite Coffee Shop Order: Any energy drink
Favorite Activity: Football & Lifting
Favorite Movie: Braveheart
Favorite Movie from a Book: Harry Potter
Favorite Superhero: Batman
Favorite Disney Princess: Rapunzel
Favorite Quote: “You miss 100% of the shots you don’t take” – Michael Scott
Professional Life: I started working at RFPT in August of 2022 and it has been a great experience, so far. I work as a PT aide; I do exercises with patients and, ultrasounds, IFC, and Combos.
Personal Life: I was born at a very young age. I moved around a lot but now I live in Puyallup with my family. I love sports and playing the guitar.
Kari Hadman
Physical Therapist Aide
Random Fact about Kim: She is lighthearted and kind. Random Fact about Susan: She has the best sense of humor. Why I LOVE RFPT: We’re able to ...
Read MoreKari Hadman
Physical Therapist Aide
Random Fact about Kim: She is lighthearted and kind.
Random Fact about Susan: She has the best sense of humor.
Why I LOVE RFPT: We’re able to help the community out by providing amazing treatments.
Favorite Flower: Baby’s breath
Favorite Animal: Butterfly
Favorite Song: Can’t help falling in love – Haley Reinhart
Favorite Coffee Shop Order: Chai Tea Latte and Redbull
Favorite Activity: Reading and Surfing
Favorite Movie: Mean Girls & The Grinch
Favorite Movie from a Book: Heaven is for Real
Favorite TV Show: Gilmore Girls
Favorite Superhero: Batman
Favorite Disney Princess: Cinderella
Favorite Quote: Wake, Pray, Slay! – ME
Professional Life: I am currently a junior in high school, but I am also attending the pierce country skills center for Pre- PT/ sports med. I started working here this year as a PT Aide.
Personal Life: I live with my family, and I have 2 little brothers. Since the time I was little I have loved reading. I love hiking and wake surfing in Arizona and Eastern Washington. I also used to cheer, and was a flyer.
Rachel Bisson
Physical Therapist Aide
Random Fact about Kim: She cannot live without coffee Random Fact about Susan: She loves Green Bay Why I LOVE RFPT: The people are amazing! F...
Read MoreRachel Bisson
Physical Therapist Aide
Random Fact about Kim: She cannot live without coffee
Random Fact about Susan: She loves Green Bay
Why I LOVE RFPT: The people are amazing!
Favorite Flower: Dianthus Caryophyllus
Favorite Vacation Spot: Idaho
Favorite Animal: WHALES!
Favorite Coffee Shop Order: Pumkin Spice Chai Tea Latte
Favorite Activity: Weightlifting
Favorite Movie: anything 60s – 80s
Favorite Movie from a Book: LOTR/ Harry potter
Favorite TV Show: Friends
Favorite Superhero: Iron man
Favorite Disney Princess: Tiana
Favorite Quote: “Hello there” – Obi Wan Kenobi
Professional Life: I applied to work here because my sister works here and put in a good word for me (; I really enjoy the work environment and my coworkers!
Personal Life: I love socializing and always being around people. I am obsessed with coffee; I will never pass up an opportunity to stop at Dutch Bros. I am also a leader for young life at my high school.
Josh Brown
Physical Therapist Aide
Random Fact about Kim: Wears a different colored shirt nearly every day, rarely wears black. Random Fact about Susan: Doesn’t appreciate her stoo...
Read MoreJosh Brown
Physical Therapist Aide
Random Fact about Kim: Wears a different colored shirt nearly every day, rarely wears black.
Random Fact about Susan: Doesn’t appreciate her stools being stolen
Why I LOVE RFPT: The staff is incredible, and they care for their patients
Favorite Flower: Rose
Favorite Vacation Spot: Disneyland
Favorite Animal: Penguin
Favorite Song: Never gonna give you up
Favorite Coffee Shop Order: Mocha Cookie Crumble
Favorite Activity: Baseball
Favorite Music: Hip Hop
Favorite Movie from a Book: Adventures of TinTin
Favorite Movie: Remember the Titans
Favorite TV Show: The Office
Favorite Superhero: Spiderman
Favorite Disney Princess: Rapunzel
Favorite Quote: “Whenever I’m About to do something, I think ‘would an idiot so that?’ And if they would, I do not do that thing.” -Dwight Schrute
Professional Life: I was a former patient at RFPT and Had a positive experience not only with the PTs but the entire staff. I wanted to be apart of this team. I also am interested in a professional healthcare related field for college.
Personal Life: I was Born in Oregon, but soon moved to Washington. I have lived here ever since. I go to Emerald Ridge High School, and I enjoy sports a lot. I play baseball and love it!
Colby Sweet
Physical Therapy Aide
Random Fact about Kim: Kim burned her phone in a campfire the summer of 2022 Random Fact about Susan: Susan enjoys long walks on the beach Why I...
Read MoreColby Sweet
Physical Therapy Aide
Random Fact about Kim: Kim burned her phone in a campfire the summer of 2022
Random Fact about Susan: Susan enjoys long walks on the beach
Why I LOVE RFPT: RFPT is a great environment. We get a lot of work done while also having a lot of fun!
Favorite Flower: Dandelion
Favorite Vacation Spot: Palm Springs
Favorite Animal: Ducks
Favorite Coffee Shop Order: Caramel Frappuccino
Favorite Music: Rap & AH Rock
Favorite Movie: Shang- Chi
Favorite Movie from a Book: Lord of the Rings
Favorite TV Show: The Office and Brooklyn – 99
Favorite Superhero: Spiderman
Favorite Disney Princess: Rapunzel
Professional Life: I was hired in 2021 after coming in as a patient several times over the years. I first started working as a PT Aide in July 2021 and have loved working here ever since.
Personal Life: I live in South hill with my parent and our cat. I like going to sporting events. I attend Cascade Christian High School and in the fall of 2023, I will be at Boise State University studying communications.
Testimonials
Get In Touch
Rainier Family Physical TherapyCall Us: (253) 875-6826
Visit Us:
18710 Meridian Ave E , Suite 215
Puyallup, WA 98375
Monday 7:00 am – 7:00 pm
Tuesday 7:00 am – 7:00 pm
Wednesday 7:00 am – 7:00 pm
Thursday 7:00 am – 7:00 pm
Friday 7:00 am – 6:00 pm
Saturday Closed
Sunday Closed