Susan Hays, MSPT

Co-Owner/Physical Therapist

Random Fact About Me: I have raised 6 service dogs and have a minor in French!

Why I Love RFPT: Kim and I have spent the last 15 years creating our dream clinic in which everyone has fun doing what they do – even the patients. It has become exactly as we were dreaming about and I love coming to work every day with everyone. These people are truly my family.

Favorite Flower: Iris.
Favorite Vacation Spot: Hawaii or anywhere tropical. Dream is going to the Maldives.
Favorite Animal: Otters (besides dogs)
Favorite Coffee Shop Order: Gold Mountain Spiced Rooibos tea from Tea Madame
Favorite Activity: Walking or hiking with my dog, Duke, running, swimming, riding a wave runner
Favorite Superhero: Captain America

Favorite Quote: Anything from Vince Lombardi

• “It’s not whether you get knocked down, its whether you get back up.”
• “The only place success comes before work is in the dictionary. “
• “Winners never quit and quitters never win.”
• “Confidence is contagious. So is lack of confidence.”
• “Once you learn to quit, it becomes a habit.”

Professional Life: I received a BA in Elementary Education with a minor in French from Illinois Wesleyan University in Bloomington, Illinois. After moving to the PNW, I started to pursue a PT degree. I worked as an aide in a local clinic before being accepted into PT school. I graduated in 2000 from Pacific University in Forest Grove, Oregon with a Master of Science in Physical Therapy. I worked at the former Apple Physical Therapy in Auburn then moved to Physiotherapy Associates after having my first daughter. It was there that I met Kim.

Personal Life: I hail from Appleton, Wisconsin which is 1/2 hour south of Green Bay. It is where all of the NFL teams stay when they come to play the Green Bay Packers. I moved to Puyallup in 1995. I have two daughters. I have also raised 6 puppies in training and 3 became full-fledged service dogs. I have a personal dog, Duke, and 2 cats.

Kim Bisson, MPT

Co-Owner/Physical Therapist

Random Fact about Me: I have climbed Mt. St. Helens more than once!

Why I LOVE RFPT: The relationships my co-workers and meeting new people and getting to know them.

Favorite Flower: Dahlia
Favorite Vacation Spot: McCall, Idaho
Favorite Animal: Chickens
Favorite Coffee Shop Order: Coffee Breve
Favorite Activity: Having friends over
Favorite Superhero: Thor

Favorite Quote: “That you and I could live together on Earth…How incredible God’s plan.”

Professional Life: Received a Bachelor’s degree from Western Washington University and then a master’s from University of Mary in Bismarck, North Dakota.

Personal Life: I am married and have 3 daughters. I enjoy my busy family like with cousins and friend and numerous schedules to coordinate.

Stephanie Ramsey, DPT

Physical Therapist

Random Fact about Me: I have a twin sister!

Why I Love RFPT: Everyone is personable and well rounded. Every employee brings something positive to the team. It’s also fun here!

Favorite Flower: Sunflower
Favorite Vacation Spot: Hawaii
Favorite Animal: Giraffe
Favorite Song: Currently Flowers by Miley Cyrus
Favorite Coffee shop Order: Iced Caramel Macchiato
Favorite Activity: Crafting with my Cricut (:
Favorite Music: Country
Favorite Movie: She’s the Man
Favorite Movie from a Book: Harry Potter
Favorite Disney Princess: Moana
Favorite TV Show: The Office

Favorite Quote: “Pretty, Pretty, Pretty, good” -curb your enthusiasm.

Professional Life: I received my bachelor’s in Kinesiology from the University of Texas at San Antionio and my doctoral degree from Baylor University.

Personal Life:
I am from San Antonio, Texas. I am married to my husband, Garrett. We have puppy goldendoodles. I love sports and anything outdoors.

Kayla Rystrom, DPT

Physical Therapist

Random Fact about Me: I am a bodybuilder!

Why I Love RFPT: The team’s empathy, humor, and compassion!

Favorite Flower: Peony
Favorite Vacation Spot: Hawaii
Favorite Animal: Lion
Favorite Song: Danger Zone by Kenny Loggins
Favorite Coffee shop Order: Iced Carmelizer
Favorite Activity: Weightlifting
Favorite Music: Country
Favorite Movie: Beauty & the Beast
Favorite Movie from a Book: Harry Potter and the Order of the Pheonix
Favorite Disney Princess: Belle
Favorite TV Show: Blue bloods and Criminal Minds

Favorite Quote: Never out of the fight.” – Mike Murphy

Professional Life:
After 8 years of treating in Arizona after graduating from my DPT at A.T. Still University, I wanted to join another family environment team.

Personal Life:
I moved to Washington in December of 2022 to explore the beautiful PNW. I have two gorgeous children who are my world. I love laughing, baking and weight training!

Barry Gagner, PTA

Physical Therapist Assistant

Random Fact about Me: I do Storage Wars in real life not on TV

Why I LOVE RFPT: It has an easy going and fun atmosphere

Favorite Flower: Dahlia and Sunflowers
Favorite Vacation Spot: Curlew Lake
Favorite Animal: Dog
Favorite Coffee Shop Order: White Coffee Mocha in the Morning and Energy Drink in the afternoon
Favorite Activity: Baseball, Football, and Family Time
Favorite Music: It changes seasonally
Favorite Movie from a Book: Hobbit
Favorite TV Show: Friends, Big Bang Theory, Hogan’s Heroes
Favorite Superhero: Flash aka Barry Allen
Favorite Disney Princess: Kida from Atlantis

Professional Life: I attended school at Green River College and graduated with my PTA Degree in 2020. My classmate was finishing clinical rotation and said I would be a good fit with everyone here. I then have been working here ever since! I enjoy helping others succeed in their goals for PT.

Personal Life:
I am Barry… That’s it! Well, I live on a farm. I love living the country lifestyle and gardening. I Also enjoy fishing, camping, mushroom hunting, and watching movies! I have a wife and two daughters that I love so much. I enjoy spending time with my family and doing fun activities with them.

Heather Hernandez, PTA

Physical Therapist Assistant

Random Fact about Me: I am one quarter Hispanic!

Why I LOVE RFPT: It is very family oriented!

Favorite Flower: Heathers
Favorite Animal: Dogs
Favorite Song: Where the green grass grows – Tim McGraw
Favorite Coffee Shop Order: Gold Rush
Favorite Activity: Volleyball and Quadding
Favorite Music: Country (90s)
Favorite Movie: Jurassic Park
Favorite Movie from a Book: Hunger Games
Favorite TV Show: Greys Anatomy

Favorite Quote: “Life is like a box of chocolates, you never know what you’re going to get.” –Forrest Gump.

Professional Life: I went to Green River College and graduated from the PTA program in 2020. During my program they sent me here for an internship. I decided I really liked this clinic and all the people. I liked all the different types of therapy they did here. When I graduated, I decided to accept a position here and have worked here ever since!

Personal Life:

I have a husband and a daughter. I grew up in Graham WA most of my life, I now live in Orting. I went to Graham Kapowsin High school, TCC, and EWU before getting my PTA degree. I am a very outdoorsy girl, I love camping and going to the dunes. Most importantly, I love spending time with my family.

Jayden Glass

Office Manager

Random Fact about Me: I am a proud owner of JayBug Photography! Also, I love Anime!

Why I Love RFPT: I love the family friendly environment that is provided to staff and patients. It is a fun place to work, and every day is always a new adventure.

Favorite Flower: Tulips & Peonies
Favorite Vacation Spot: I haven’t been anywhere outside the PNW but I would love to go to Italy and Greece
Favorite Animal: CATS of all kinds
Favorite Song: Turning Page by Sleeping at Last (My sister sang it while I walked down the aisle at my wedding)
Favorite Coffee shop Order: Cantaloupe, White Peach, Raspberry, Red Lotus with Coconut Milk from Kassie’s Korner
Favorite Activity: Photography, Swimming, Hiking, Video Games, Watching Anime
Favorite Music: Country & 80s Japanese Pop
Favorite Movie: Pirates of the Caribbean
Favorite Movie from a Book: Harry Potter, Hunger Games, Twilight
Favorite Disney Princess: Tiana, Merida, & Jasmine
Favorite TV Show: GOT, the 100, and Reign

Favorite Quote: “Sometimes, you must hurt to know, fall to grow, and lose in order to gain. Life’s greatest lessons are learned through the pain.” – Pain (Nagato)

Professional Life:
I graduated in 2017 from College with my Associates of Arts Degree. I decided to come work for RFPT in 2018 starting out as a PT Aide because I loved helping people get better! I have since worked in several positions over the years of being at RFPT. I have now taken on the role of Office Manager.

Personal Life:
I married my High School Sweetheart in 2019. I have lived in the Puyallup area for almost 20 years. I have a great appreciation for the beauty and nature that surrounds this wonderful area. I especially love being able to see Mt Rainier every day on my drive into work. I love finding the beauty in the world and people. I decided to become a professional photographer and in 2020 I started up my photography business, JayBug Photography.

Aidan Moeck

Patient Representative

Random Fact about Me: I can fit 8 grapes in my mouth at once!

Why I LOVE RFPT: The values of autonomy, the support for my personal life goals and the “true” family atmosphere!

Favorite Flower: Baby’s breath
Favorite Animal: Moose
Favorite Song: Party in the USA
Favorite Coffee Shop Order: Fruity Tea & Lemonade or flavored Hot Cocoa
Favorite Activity: Anything outside and always learning
Favorite Music: 90 R&B and Christmas music
Favorite Movie: Hot Rod
Favorite Movie from a Book: Harry Potter
Favorite TV Show: The Office
Favorite Superhero: Captain America
Favorite Disney Princess: Belle

Professional Life: I graduated high school here in Puyallup from Rogers High School, and then worked at a security robotics firm down in Utah while studying Industrial Design at BYU. I moved to Minnesota for a few months of missionary service before returning home and obtaining my EMT certification. Now I’m here!

Personal Life: I’ve moved around from UT, CO, MN, WA and have landed here in Puyallup with my ginormous family. It is one of the first places we truly can call home.

Brooklyn Bisson

Front Desk Receptionist

Random Fact about Me: I can play the Viola!

Why I LOVE RFPT: The people are amazing! The environment is super friendly and fun. It is something I look forward to everyday!

Favorite Flower: Tulips & Baby’s breath
Favorite Vacation Spot: McCall Idaho
Favorite Animal: Elephants
Favorite Song: Dancing in the Moonlight
Favorite Coffee Shop Order: White chocolate Mocha
Favorite Movie: Moulin Rouge
Favorite Movie from a Book: The Green Mile & The Notebook
Favorite TV Show: Friends & New Girl
Favorite Superhero: Iron Man
Favorite Disney Princess: Tiana

Favorite Quote: “Our happiness depends on the habit of mind we cultivate” – Deena Kastor

Professional Life: I have been involved with RFPT since I was very little. I have watched it grow and flourish into an amazing business. I’ve been a patient many times and I loved the people here. I just wanted to be a part of this team! I started working as a PT Aide and then moved into a Front Desk position.

Personal Life: I have played soccer for most of my life and started becoming very passionate about running. I have taken running very seriously in the past year. I am currently a full-time student at Pierce college and working on getting my Associates of Arts degree. I run on the cross-country and track team at Pierce College.

Natalie Linkem

Lead Physical Therapist Aide / Front Desk

Random Fact about Me: I live on a farm with cows and llamas!

Why I LOVE RFPT: I love the fun atmosphere and most importantly the people.

Favorite Flower: Mary Gold
Favorite Animal: Cat
Favorite Song: Vienna- Billy Joel
Favorite Coffee Shop Order: Iced mocha
Favorite Activity: Gym and cooking
Favorite Music: Country
Favorite Movie from a Book: Diary of a Wimpy Kid
Favorite Movie: Blades of Glory
Favorite TV Show: Seinfeld
Favorite Disney Princess: Ariel
Favorite Quote: “If you ain’t first, you’re last” -Ricky Bobby

Professional Life: I came to work for Rainier Family Physical Therapy after I graduated from Highschool. I love it here; I work as a PT Aide and a Front Desk receptionist.

Personal Life: I enjoy working out and weightlifting. I live on a cow farm with my family. With that entails a lot of chores!! I love to cook and try new recipes. I love my job here!!

Aubrie Gold

Physical Therapist Aide

Random Fact about Me: I love fish and have a large fish tank in my room!

Why I LOVE RFPT: It is a great friendly fun environment that I enjoy being in and contributing to.

Favorite Vacation Spot: My adventures to the kitchen
Favorite Animal: Sea Turtles
Favorite Coffee Shop Order: Grapefruit, Blood Orange Pink Lotus with OJ
Favorite Activity: Swimming
Favorite Music: Symphonic Music
Favorite Movie from a Book: LOTR/ Hobbit
Favorite Movie: Down periscope and Robin Hood Men in Tights
Favorite Superhero: Spiderman
Favorite Disney Princess: Belle

Favorite Quote: “A bird does not sing because it has an answer. It sings because it has a song.” – Chinese Proverb

Professional Life:

I started working at Rainier Family Physical Therapy in 2018. I started out just as a volunteer here so I could get volunteer hours for school. I eventually accepted a position as a Physical Therapist Aide and then moved into the Front Desk Position while I was completing my Associates of Arts program. After Graduating, I have moved back to being a Physical Therapist Aide periodically while I am attending college. I am currently a full-time student in the Physical Therapist Assistant program at Green River College and plan to work here as a PTA after I graduate.

Personal Life:

I have lived in Washington my whole life. In 2021, I got married to my amazing husband. Our favorite thing about Washington is that we have mountains, an ocean, a rain forest, and a desert all in one state. I enjoy drawing painting, singing, cooking, swimming, watching anime, and playing all types of video games. I love hanging out with my family and husband. It’s never boring at our house!

Halen Moeck

Physical Therapist Aide

Random Fact about Me: The hair is not permed!

Why I LOVE RFPT: It’s a very welcoming environment; people feel comfortable to talk and be themselves here!

Favorite Flower: Monkey Flower
Favorite Vacation Spot: Tennessee
Favorite Animal: Narwahl
Favorite Song: Dreams – Van Halen
Favorite Coffee Shop Order: Any energy drink
Favorite Activity: Football & Lifting
Favorite Movie: Braveheart
Favorite Movie from a Book: Harry Potter
Favorite Superhero: Batman
Favorite Disney Princess: Rapunzel

Favorite Quote: “You miss 100% of the shots you don’t take” – Michael Scott

Professional Life: I started working at RFPT in August of 2022 and it has been a great experience, so far. I work as a PT aide; I do exercises with patients and, ultrasounds, IFC, and Combos.

Personal Life: I was born at a very young age. I moved around a lot but now I live in Puyallup with my family. I love sports and playing the guitar.

Kari Hadman

Physical Therapist Aide

Random Fact about Me: I love pickles, they are my favorite snack!

Why I LOVE RFPT: We’re able to help the community out by providing amazing treatments.

Favorite Flower: Baby’s breath
Favorite Animal: Butterfly
Favorite Song: Can’t help falling in love – Haley Reinhart
Favorite Coffee Shop Order: Chai Tea Latte and Redbull
Favorite Activity: Reading and Surfing
Favorite Movie: Mean Girls & The Grinch
Favorite Movie from a Book: Heaven is for Real
Favorite TV Show: Gilmore Girls
Favorite Superhero: Batman
Favorite Disney Princess: Cinderella
Favorite Quote: Wake, Pray, Slay! – ME

Professional Life: I am currently a junior in high school, but I am also attending the pierce country skills center for Pre- PT/ sports med. I started working here this year as a PT Aide.

Personal Life: I live with my family, and I have 2 little brothers. Since the time I was little I have loved reading. I love hiking and wake surfing in Arizona and Eastern Washington. I also used to cheer and was a flyer.

Rachel Bisson

Physical Therapist Aide

Random Fact about Me: I can play the trumpet by only using my mouth!

Why I LOVE RFPT: The people are amazing!

Favorite Flower: Dianthus Caryophyllus
Favorite Vacation Spot: Idaho
Favorite Animal: WHALES!
Favorite Coffee Shop Order: Pumkin Spice Chai Tea Latte
Favorite Activity: Weightlifting
Favorite Movie: anything 60s – 80s
Favorite Movie from a Book: LOTR/ Harry potter
Favorite TV Show: Friends
Favorite Superhero: Iron man
Favorite Disney Princess: Tiana

Favorite Quote: “Hello there” – Obi Wan Kenobi

Professional Life: I applied to work here because my sister works here and put in a good word for me (; I really enjoy the work environment and my coworkers!

Personal Life: I love socializing and always being around people. I am obsessed with coffee; I will never pass up an opportunity to stop at Dutch Bros. I am also a leader for young life at my high school.

Josh Brown

Physical Therapist Aide

Random Fact about Me: I have a large collection of baseball cards and bobbleheads!

Why I LOVE RFPT: The staff is incredible, and they care for their patients

Favorite Flower: Rose
Favorite Vacation Spot: Disneyland
Favorite Animal: Penguin
Favorite Song: Never gonna give you up
Favorite Coffee Shop Order: Mocha Cookie Crumble
Favorite Activity: Baseball
Favorite Music: Hip Hop
Favorite Movie from a Book: Adventures of TinTin
Favorite Movie: Remember the Titans
Favorite TV Show: The Office
Favorite Superhero: Spiderman
Favorite Disney Princess: Rapunzel

Favorite Quote: “Whenever I’m About to do something, I think ‘would an idiot so that?’ And if they would, I do not do that thing.” -Dwight Schrute

Professional Life: I was a former patient at RFPT and Had a positive experience not only with the PTs but the entire staff. I wanted to be apart of this team. I also am interested in a professional healthcare related field for college.

Personal Life: I was Born in Oregon, but soon moved to Washington. I have lived here ever since. I go to Emerald Ridge High School, and I enjoy sports a lot. I play baseball and love it!

Colby Sweet

Physical Therapy Aide

Random Fact about Me: I ran two half marathons when I was 12!

Why I LOVE RFPT: RFPT is a great environment. We get a lot of work done while also having a lot of fun!

Favorite Flower: Dandelion
Favorite Vacation Spot: Palm Springs
Favorite Animal: Ducks
Favorite Coffee Shop Order: Caramel Frappuccino
Favorite Music: Rap & AH Rock
Favorite Movie: Shang- Chi
Favorite Movie from a Book: Lord of the Rings
Favorite TV Show: The Office and Brooklyn – 99
Favorite Superhero: Spiderman
Favorite Disney Princess: Rapunzel

Professional Life: I was hired in 2021 after coming in as a patient several times over the years. I first started working as a PT Aide in July 2021 and have loved working here ever since.

Personal Life: I live in South hill with my parent and our cat. I like going to sporting events. I attend Cascade Christian High School and in the fall of 2023, I will be at Boise State University studying communications.

Maddy Sorensen

Physical Therapist Aide

Random Fact about Me: My Lucky Number is 3!

Why I Love RFPT: Feels like family!

Favorite Flower: Orchid
Favorite Animal: Turtle
Favorite Coffee shop Order: Lavender Coconut Energy Drink
Favorite Activity: Cooking and Baking
Favorite Music: Old Hip Hop
Favorite Movie: Polar Express
Favorite Movie Super Hero: Iron Man
Favorite Disney Princess: Belle
Favorite TV Show: Vampire Diaries

Favorite Quote: “That’s it! I’m not going!” – The Grinch

Professional Life: I graduated from Rogers High school in 2021 and am attending Pierce College right now to get my associates in arts degree. I am still deciding whether I want to go to a PT school or an our of state college program.

Personal Life: My life consists of working out, eating, working, and hanging out with my boyfriend of 3 years. Recently my thing is finding recipes on Tiktok and making something for my family!