Susan Hays, MSPT

Co-Owner/Physical Therapist

Random Fact About Me: I have raised 6 service dogs and have a minor in French!

Why I Love RFPT: Kim and I have spent the last 15 years creating our dream clinic in which everyone has fun doing what they do – even the patients. It has become exactly as we were dreaming about and I love coming to work every day with everyone. These people are truly my family.

Favorite Flower: Iris.
Favorite Vacation Spot: Hawaii or anywhere tropical. Dream is going to the Maldives.
Favorite Animal: Otters (besides dogs)
Favorite Coffee Shop Order: Gold Mountain Spiced Rooibos tea from Tea Madame
Favorite Activity: Walking or hiking with my dog, Duke, running, swimming, riding a wave runner
Favorite Superhero: Captain America

Favorite Quote: Anything from Vince Lombardi

• “It’s not whether you get knocked down, its whether you get back up.”
• “The only place success comes before work is in the dictionary. “
• “Winners never quit and quitters never win.”
• “Confidence is contagious. So is lack of confidence.”
• “Once you learn to quit, it becomes a habit.”

Professional Life: I received a BA in Elementary Education with a minor in French from Illinois Wesleyan University in Bloomington, Illinois. After moving to the PNW, I started to pursue a PT degree. I worked as an aide in a local clinic before being accepted into PT school. I graduated in 2000 from Pacific University in Forest Grove, Oregon with a Master of Science in Physical Therapy. I worked at the former Apple Physical Therapy in Auburn then moved to Physiotherapy Associates after having my first daughter. It was there that I met Kim.

Personal Life: I hail from Appleton, Wisconsin which is 1/2 hour south of Green Bay. It is where all of the NFL teams stay when they come to play the Green Bay Packers. I moved to Puyallup in 1995. I have two daughters. I have also raised 6 puppies in training and 3 became full-fledged service dogs. I have a personal dog, Duke, and 2 cats.

Kim Bisson, MPT

Co-Owner/Physical Therapist

Random Fact about Me: I have climbed Mt. St. Helens more than once!

Why I LOVE RFPT: The relationships my co-workers and meeting new people and getting to know them.

Favorite Flower: Dahlia
Favorite Vacation Spot: McCall, Idaho
Favorite Animal: Chickens
Favorite Coffee Shop Order: Coffee Breve
Favorite Activity: Having friends over
Favorite Superhero: Thor

Favorite Quote: “That you and I could live together on Earth…How incredible God’s plan.”

Professional Life: Received a Bachelor’s degree from Western Washington University and then a master’s from University of Mary in Bismarck, North Dakota.

Personal Life: I am married and have 3 daughters. I enjoy my busy family like with cousins and friend and numerous schedules to coordinate.

Stephanie Ramsey, DPT

Physical Therapist

Random Fact about Me: I have a twin sister!

Why I Love RFPT: Everyone is personable and well rounded. Every employee brings something positive to the team. It’s also fun here!

Favorite Flower: Sunflower
Favorite Vacation Spot: Hawaii
Favorite Animal: Giraffe
Favorite Song: Currently Flowers by Miley Cyrus
Favorite Coffee shop Order: Iced Caramel Macchiato
Favorite Activity: Crafting with my Cricut (:
Favorite Music: Country
Favorite Movie: She’s the Man
Favorite Movie from a Book: Harry Potter
Favorite Disney Princess: Moana
Favorite TV Show: The Office

Favorite Quote: “Pretty, Pretty, Pretty, good” -curb your enthusiasm.

Professional Life: I received my bachelor’s in Kinesiology from the University of Texas at San Antionio and my doctoral degree from Baylor University.

Personal Life:
I am from San Antonio, Texas. I am married to my husband, Garrett. We have puppy goldendoodles. I love sports and anything outdoors.

Jenn Beasley, MPT

Physical Therapist

Random Fact about Me: I knew I wanted to be a PT since I was in middle school!

Why I LOVE RFPT: The entire team is friendly and professional. They truly emphasize quality care for all.

Favorite Flower: Sunflowers and Calla Lilies
Favorite Vacation Spot: Hawaii
Favorite Animal: Dogs
Favorite Song: Who you are to me – Chris Tomlin and Senorita – Shawn Mendez & Camila Cabello
Favorite Coffee Shop Order: Double Espresso or Passion Tea
Favorite Activity: Spending time with Family
Favorite Music: Country Music: contemporary Christian
Favorite Movie: Rom Com movies & Grease
Favorite Movie from a Book: Twilight Series
Favorite Superhero: Iron Man
Favorite TV Show: Food Network and True crime shows.
Favorite Quote: “Just Breathe”

Professional Life: I’ve been working as a PT since 2004 and worked with patients across the entire spectrum of care, from acute care to inpatient rehab to outpatient. I absolutely love helping others feel their best.

Personal Life: I’ve been married to my husband for almost 22 years, and we have two beautiful kids. My son is the oldest and my daughter is 4 years younger. Family time is the best time! (:

Shannon Cribbin, DPT

Physical Therapist

Random Fact about Me: I recently fell in love with running and have run a half a marathon with more scheduled.

Why I LOVE RFPT: Ther clinic has a family feel, there clinician and patient feel comfortable!

Favorite Flower: Dahlia
Favorite Vacation Spot: Maui
Favorite Animal: Cat
Favorite Song: Sand in my Boots by Morgan Wallen
Favorite Coffee Shop Order: Iced Caramel Macchiato
Favorite Activity: Running
Favorite Music: Country
Favorite Movie: Stick It
Favorite Superhero: Spiderman
Favorite Disney Princess: Snow White
Favorite TV Show: Grey’s Anatomy
Favorite Quote: “All things are difficult before they are easy” -Thomas Fuller

Professional Life: I got my Bachelor of science in kinesiology from WSU. I got my Doctor of Physical Therapy from Indiana State University. Most of my clinical experience is in outpatient orthopedics with focus in sports injuries and concussions.

Personal Life: Grew up in Puyallup WA. Have 3 cats and a dog. I enjoy running, spending time outdoors, and cooking. I recently became a certified canine rehabilitation therapist and own my own business!

Heather Hernandez, PTA

Physical Therapist Assistant

Random Fact about Me: I am one quarter Hispanic!

Why I LOVE RFPT: It is very family oriented!

Favorite Flower: Heathers
Favorite Animal: Dogs
Favorite Song: Where the green grass grows – Tim McGraw
Favorite Coffee Shop Order: Gold Rush
Favorite Activity: Volleyball and Quadding
Favorite Music: Country (90s)
Favorite Movie: Jurassic Park
Favorite Movie from a Book: Hunger Games
Favorite TV Show: Greys Anatomy

Favorite Quote: “Life is like a box of chocolates, you never know what you’re going to get.” –Forrest Gump.

Professional Life: I went to Green River College and graduated from the PTA program in 2020. During my program they sent me here for an internship. I decided I really liked this clinic and all the people. I liked all the different types of therapy they did here. When I graduated, I decided to accept a position here and have worked here ever since!

Personal Life:

I have a husband and a daughter. I grew up in Graham WA most of my life, I now live in Orting. I went to Graham Kapowsin High school, TCC, and EWU before getting my PTA degree. I am a very outdoorsy girl, I love camping and going to the dunes. Most importantly, I love spending time with my family.

Aubrie Gold, PTA

Physical Therapist Assistant

Random Fact about Me:

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Professional Life:

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Jayden

Office Manager

Random Fact about Me: I am a proud owner of JayBug Photography! Also, I love Anime!

Why I Love RFPT: I love the family friendly environment that is provided to staff and patients. It is a fun place to work, and every day is always a new adventure.

Favorite Flower: Tulips & Peonies
Favorite Vacation Spot: I haven’t been anywhere outside the PNW but I would love to go to Italy and Greece
Favorite Animal: CATS of all kinds
Favorite Song: Turning Page by Sleeping at Last (My sister sang it while I walked down the aisle at my wedding)
Favorite Coffee shop Order: Cantaloupe, White Peach, Raspberry, Red Lotus with Coconut Milk from Kassie’s Korner
Favorite Activity: Photography, Swimming, Hiking, Video Games, Watching Anime
Favorite Music: Country & 80s Japanese Pop
Favorite Movie: Pirates of the Caribbean
Favorite Movie from a Book: Harry Potter, Hunger Games, Twilight
Favorite Disney Princess: Tiana, Merida, & Jasmine
Favorite TV Show: GOT, the 100, and Reign

Favorite Quote: “Sometimes, you must hurt to know, fall to grow, and lose in order to gain. Life’s greatest lessons are learned through the pain.” – Pain (Nagato)

Professional Life:
I graduated in 2017 from College with my Associates of Arts Degree. I decided to come work for RFPT in 2018 starting out as a PT Aide because I loved helping people get better! I have since worked in several positions over the years of being at RFPT. I have now taken on the role of Office Manager.

Personal Life:
I married my High School Sweetheart in 2019. I have lived in the Puyallup area for almost 20 years. I have a great appreciation for the beauty and nature that surrounds this wonderful area. I especially love being able to see Mt Rainier every day on my drive into work. I love finding the beauty in the world and people. I decided to become a professional photographer and in 2020 I started up my photography business, JayBug Photography.

Amirah

Patient Rep

Random Fact about Me: I am a perfume collector!

Why I LOVE RFPT: They are so kind, efficient, and effective!

Favorite Flower: Tulip
Favorite Animal: Chickens
Favorite Song: Bitter Water – The Oh Hellos
Favorite Coffee Shop Order: Strawberry, white peach, vanilla, pink lotus with lemonade
Favorite Activity: Drawing or Writing
Favorite Music: Indie pop
Favorite Movie from a Book: Howl’s Moving Castle
Favorite Movie: Castle in the Sky
Favorite TV Show: Black Clover
Favorite Disney Princess: Rapunzel
Favorite Quote: “The earth speaks to all of us, and if we listen, we ca understand” – Uncle Pom

Professional Life: I graduated Pierce College with my Associates of Arts Degree and got accepted into The University of Washington and am currently in my bachelor’s program. Through UW I am studying in Technical Writing, Business Management, and Computer Coding. During this time, I decided to come to RFPT because I loved the environment and the work they produced.

Personal Life: I was married in September of 2023 and have been living happily with my husband, who I have been with for four years. Together we play video games, travel, and watch many shows together. By myself I enjoy reading and writing poetry, reading romance novels, drawing, collecting perfume, and listening to new music.

Maddy

Front Desk

Random Fact about Me: My Lucky Number is 3!

Why I Love RFPT: Feels like family!

Favorite Flower: Orchid
Favorite Animal: Turtle
Favorite Coffee shop Order: Lavender Coconut Energy Drink
Favorite Activity: Cooking and Baking
Favorite Music: Old Hip Hop
Favorite Movie: Polar Express
Favorite Movie Super Hero: Iron Man
Favorite Disney Princess: Belle
Favorite TV Show: Vampire Diaries

Favorite Quote: “That’s it! I’m not going!” – The Grinch

Professional Life: I graduated from Rogers High school in 2021 and am attending Pierce College right now to get my associates in arts degree. I am still deciding whether I want to go to a PT school or an our of state college program.

Personal Life: My life consists of working out, eating, working, and hanging out with my boyfriend of 3 years. Recently my thing is finding recipes on Tiktok and making something for my family!

Halen

Physical Therapist Aide

Random Fact about Me: The hair is not permed!

Why I LOVE RFPT: It’s a very welcoming environment; people feel comfortable to talk and be themselves here!

Favorite Flower: Monkey Flower
Favorite Vacation Spot: Tennessee
Favorite Animal: Narwahl
Favorite Song: Dreams – Van Halen
Favorite Coffee Shop Order: Any energy drink
Favorite Activity: Football & Lifting
Favorite Movie: Braveheart
Favorite Movie from a Book: Harry Potter
Favorite Superhero: Batman
Favorite Disney Princess: Rapunzel

Favorite Quote: “You miss 100% of the shots you don’t take” – Michael Scott

Professional Life: I started working at RFPT in August of 2022 and it has been a great experience, so far. I work as a PT aide; I do exercises with patients and, ultrasounds, IFC, and Combos.

Personal Life: I was born at a very young age. I moved around a lot but now I live in Puyallup with my family. I love sports and playing the guitar.

Rachel

Physical Therapist Aide

Random Fact about Me: I can play the trumpet by only using my mouth!

Why I LOVE RFPT: The people are amazing!

Favorite Flower: Dianthus Caryophyllus
Favorite Vacation Spot: Idaho
Favorite Animal: WHALES!
Favorite Coffee Shop Order: Pumkin Spice Chai Tea Latte
Favorite Activity: Weightlifting
Favorite Movie: anything 60s – 80s
Favorite Movie from a Book: LOTR/ Harry potter
Favorite TV Show: Friends
Favorite Superhero: Iron man
Favorite Disney Princess: Tiana

Favorite Quote: “Hello there” – Obi Wan Kenobi

Professional Life: I applied to work here because my sister works here and put in a good word for me (; I really enjoy the work environment and my coworkers!

Personal Life: I love socializing and always being around people. I am obsessed with coffee; I will never pass up an opportunity to stop at Dutch Bros. I am also a leader for young life at my high school.

Jordan

PT Aide

Random Fact about Me: I am pretty good at Darts, I used to travel for tournaments!

Why I LOVE RFPT: Everyone is always having fun and It’s a big family atmosphere.

Favorite Flower: Any flower, I just appreciate all of them.
Favorite Animal: Elephants
Favorite Song: Gratitude by Brandon Lake
Favorite Coffee Shop Order: Any fruity energy drink.
Favorite Activity: Hiking and working out.
Favorite Music: Worship and Country
Favorite Movie from a Book: The Notebook
Favorite Movie: Top Gun
Favorite TV Show: Friends, and Golden girls
Favorite Disney Princess: Ariel
Favorite Quote: God is within her; she will not fall -psalms 46:5

Professional Life: I Started at Rainier family in November. I was a patient here for 4 months prior to working here. I also serve and bartend on weekends. I have been in that industry for 4 years. I just love people. Hearing their stories and connecting with them.

Personal Life: I have been married 5 years. I have 3 stepdaughters, and 3 dogs. We live on 4 acres here in Graham. I host a bible study group called Gospel girls with 20 women. Thats where I spend most of my time doing life in fellowship with them and giving back to the community. I have been lucky enough to get to travel over the last couple years. My husband and I are hoping to open our own business over the next couple years.

Samantha

Physical Therapist Aide

Random Fact about Me: I love cleaning it is my Therapy!!

Why I LOVE RFPT: I like how caring and welcoming everyone is!

Favorite Flower: Hydrangea
Favorite Vacation Spot: Hawaii
Favorite Animal: Dogs
Favorite Song: Language – Brent Faiyaz
Favorite Coffee Shop Order: Iced Caramel Macchiato
Favorite Activity: Playing Catch
Favorite Music: R&B
Favorite Movie: Grease
Favorite Movie from a Book: Poetry
Favorite Superhero: Captain America
Favorite Disney Princess: Ariel
Favorite TV Show: Love is Blind
Favorite Quote: “your life is as good as your mindset”

Professional Life: I found RFPT through a family member, when first coming in, I noticed how well their hospitality and how much they showed care for their patients. I was offered a position and felt like it came at a good time. I am going to go to nursing school! I am excited to work here!!

Personal Life: I was born and raised in California, I moved up to Washington in 2021, and so far, I have enjoyed my time here. I enjoy going on walks and would love to explore more hiking trails here. The nature here is so beautiful, especially the different seasons.

Addy

Physical Therapist Aide

Random Fact about Me: I love to throw things during track practice!

Why I LOVE RFPT: The environment here is so welcoming and it feels like family

Favorite Flower: Sunflowers
Favorite Vacation Spot: Silverwood
Favorite Animal: Fluffy Cows
Favorite Song: Leave with nothing left – Clark Family
Favorite Coffee Shop Order: Americano White Chocolate with Heavy Cream
Favorite Activity: Swimming
Favorite Music: Country Music or Christian
Favorite Movie: Rom Com movies
Favorite Superhero: Captain America
Favorite Disney Princess: Rapunzel
Favorite TV Show: The Office
Favorite Quote: “Live today like there is no tomorrow”

Professional Life: I am a student at Emerald Ridge High School and I came to RFPT because I wanted a job where I get to serve the community and be in a family environment.

Personal Life: I love to laugh to have fun! I do track and I probably came right out of high school musical!

Rebecca

Physical Therapist Aide

Random Fact about Me: I seem shy but once I get to know you, I’m a whole different person.

Why I Love RFPT: I love RFPT because everyone here is so friendly and welcoming. It feels like a family.

Favorite Flower: Lilies and Hydrangeas
Favorite Vacation Spot: Idaho
Favorite Animal: Lion
Favorite Song: Would you go with me by Josh Turner
Favorite Coffee Shop Order: Iced Decaf Oat Milk Latte with two pumps of vanilla.
Favorite Activity: Working out.
Favorite Music: Country!!
Favorite Movie: The Notebook
Favorite Movie from a Book: Harry Potter and Twilight
Favorite Superhero: Captain America or Thor
Favorite Disney Princess: Belle
Favorite TV Show: New Girl
Favorite Quote: “God wouldn’t let you love someone that didn’t love you back” – Kacey from Yellowstone

Professional Life: I am currently a high school student attending running start. I heard about this position from a friend and thought it was worth a shot. Thankfully I got an interview and here I am.

Personal Life: Basically, my life consists of school, the gym, and work. Going to the gym is my favorite stress reliever. I love spending time with my friends and family. My family and I also go on a backpacking trip every year.