Susan Hays, MSPT

Co-Owner/Physical Therapist

Random Fact About Me: I have raised 6 service dogs and have a minor in French!

Why I Love RFPT: Kim and I have spent the last 15 years creating our dream clinic in which everyone has fun doing what they do – even the patients. It has become exactly as we were dreaming about and I love coming to work every day with everyone. These people are truly my family.

Favorite Flower: Iris.
Favorite Vacation Spot: Hawaii or anywhere tropical. Dream is going to the Maldives.
Favorite Animal: Otters (besides dogs)
Favorite Coffee Shop Order: Gold Mountain Spiced Rooibos tea from Tea Madame
Favorite Activity: Walking or hiking with my dog, Duke, running, swimming, riding a wave runner
Favorite Superhero: Captain America

Favorite Quote: Anything from Vince Lombardi

• “It’s not whether you get knocked down, its whether you get back up.”
• “The only place success comes before work is in the dictionary. “
• “Winners never quit and quitters never win.”
• “Confidence is contagious. So is lack of confidence.”
• “Once you learn to quit, it becomes a habit.”

Professional Life: I received a BA in Elementary Education with a minor in French from Illinois Wesleyan University in Bloomington, Illinois. After moving to the PNW, I started to pursue a PT degree. I worked as an aide in a local clinic before being accepted into PT school. I graduated in 2000 from Pacific University in Forest Grove, Oregon with a Master of Science in Physical Therapy. I worked at the former Apple Physical Therapy in Auburn then moved to Physiotherapy Associates after having my first daughter. It was there that I met Kim.

Personal Life: I hail from Appleton, Wisconsin which is 1/2 hour south of Green Bay. It is where all of the NFL teams stay when they come to play the Green Bay Packers. I moved to Puyallup in 1995. I have two daughters. I have also raised 6 puppies in training and 3 became full-fledged service dogs. I have a personal dog, Duke, and 2 cats.

Kim Bisson, MPT

Co-Owner/Physical Therapist

Random Fact about Me: I have climbed Mt. St. Helens more than once!

Why I LOVE RFPT: The relationships my co-workers and meeting new people and getting to know them.

Favorite Flower: Dahlia
Favorite Vacation Spot: McCall, Idaho
Favorite Animal: Chickens
Favorite Coffee Shop Order: Coffee Breve
Favorite Activity: Having friends over
Favorite Superhero: Thor

Favorite Quote: “That you and I could live together on Earth…How incredible God’s plan.”

Professional Life: Received a Bachelor’s degree from Western Washington University and then a master’s from University of Mary in Bismarck, North Dakota.

Personal Life: I am married and have 3 daughters. I enjoy my busy family like with cousins and friend and numerous schedules to coordinate.

Stephanie Ramsey, DPT

Physical Therapist

Random Fact about Me: I have a twin sister!

Why I Love RFPT: Everyone is personable and well rounded. Every employee brings something positive to the team. It’s also fun here!

Favorite Flower: Sunflower
Favorite Vacation Spot: Hawaii
Favorite Animal: Giraffe
Favorite Song: Currently Flowers by Miley Cyrus
Favorite Coffee shop Order: Iced Caramel Macchiato
Favorite Activity: Crafting with my Cricut (:
Favorite Music: Country
Favorite Movie: She’s the Man
Favorite Movie from a Book: Harry Potter
Favorite Disney Princess: Moana
Favorite TV Show: The Office

Favorite Quote: “Pretty, Pretty, Pretty, good” -curb your enthusiasm.

Professional Life: I received my bachelor’s in Kinesiology from the University of Texas at San Antionio and my doctoral degree from Baylor University.

Personal Life:
I am from San Antonio, Texas. I am married to my husband, Garrett. We have puppy goldendoodles. I love sports and anything outdoors.

Kayla Rystrom, DPT

Physical Therapist

Random Fact about Me: I am a bodybuilder!

Why I Love RFPT: The team’s empathy, humor, and compassion!

Favorite Flower: Peony
Favorite Vacation Spot: Hawaii
Favorite Animal: Lion
Favorite Song: Danger Zone by Kenny Loggins
Favorite Coffee shop Order: Iced Carmelizer
Favorite Activity: Weightlifting
Favorite Music: Country
Favorite Movie: Beauty & the Beast
Favorite Movie from a Book: Harry Potter and the Order of the Pheonix
Favorite Disney Princess: Belle
Favorite TV Show: Blue bloods and Criminal Minds

Favorite Quote: Never out of the fight.” – Mike Murphy

Professional Life:
After 8 years of treating in Arizona after graduating from my DPT at A.T. Still University, I wanted to join another family environment team.

Personal Life:
I moved to Washington in December of 2022 to explore the beautiful PNW. I have two gorgeous children who are my world. I love laughing, baking and weight training!

Barry Gagner, PTA

Physical Therapist Assistant

Random Fact about Me: I do Storage Wars in real life not on TV

Why I LOVE RFPT: It has an easy going and fun atmosphere

Favorite Flower: Dahlia and Sunflowers
Favorite Vacation Spot: Curlew Lake
Favorite Animal: Dog
Favorite Coffee Shop Order: White Coffee Mocha in the Morning and Energy Drink in the afternoon
Favorite Activity: Baseball, Football, and Family Time
Favorite Music: It changes seasonally
Favorite Movie from a Book: Hobbit
Favorite TV Show: Friends, Big Bang Theory, Hogan’s Heroes
Favorite Superhero: Flash aka Barry Allen
Favorite Disney Princess: Kida from Atlantis

Professional Life: I attended school at Green River College and graduated with my PTA Degree in 2020. My classmate was finishing clinical rotation and said I would be a good fit with everyone here. I then have been working here ever since! I enjoy helping others succeed in their goals for PT.

Personal Life:
I am Barry… That’s it! Well, I live on a farm. I love living the country lifestyle and gardening. I Also enjoy fishing, camping, mushroom hunting, and watching movies! I have a wife and two daughters that I love so much. I enjoy spending time with my family and doing fun activities with them.

Heather Hernandez, PTA

Physical Therapist Assistant

Random Fact about Me: I am one quarter Hispanic!

Why I LOVE RFPT: It is very family oriented!

Favorite Flower: Heathers
Favorite Animal: Dogs
Favorite Song: Where the green grass grows – Tim McGraw
Favorite Coffee Shop Order: Gold Rush
Favorite Activity: Volleyball and Quadding
Favorite Music: Country (90s)
Favorite Movie: Jurassic Park
Favorite Movie from a Book: Hunger Games
Favorite TV Show: Greys Anatomy

Favorite Quote: “Life is like a box of chocolates, you never know what you’re going to get.” –Forrest Gump.

Professional Life: I went to Green River College and graduated from the PTA program in 2020. During my program they sent me here for an internship. I decided I really liked this clinic and all the people. I liked all the different types of therapy they did here. When I graduated, I decided to accept a position here and have worked here ever since!

Personal Life:

I have a husband and a daughter. I grew up in Graham WA most of my life, I now live in Orting. I went to Graham Kapowsin High school, TCC, and EWU before getting my PTA degree. I am a very outdoorsy girl, I love camping and going to the dunes. Most importantly, I love spending time with my family.