Susan Hays, MSPT

Co-Owner/Physical Therapist

Random Fact About Kim: She introduced Susan to wine, trucks and camping (in a trailer, not a tent). Why I Love RFPT: Kim and I have spent the last ...

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Susan Hays, MSPT

Co-Owner/Physical Therapist

Random Fact About Kim: She introduced Susan to wine, trucks and camping (in a trailer, not a tent).

Why I Love RFPT: Kim and I have spent the last 15 years creating our dream clinic in which everyone has fun doing what they do – even the patients. It has become exactly as we were dreaming about and I love coming to work every day with everyone. These people are truly my family.

Favorite Flower: Iris.

Favorite Vacation Spot: Hawaii or anywhere tropical. Dream is going to the Maldives.

Favorite Animal: Otters (besides dogs)

Favorite Coffee Shop Order: Gold Mountain Spiced Rooibos tea from Tea Madame

Favorite Activity: Walking or hiking with my dog, Duke, running, swimming, riding a wave runner

Favorite Superhero: Captain America

Favorite Quote: Anything from Vince Lombardi

  • “It’s not whether you get knocked down, its whether you get back up.”
  • “The only place success comes before work is in the dictionary. “
  • “Winners never quit and quitters never win.”
  • “Confidence is contagious. So is lack of confidence.”
  • “Once you learn to quit, it becomes a habit.”

Professional Life: I received a BA in Elementary Education with a minor in French from Illinois Wesleyan University in Bloomington, Illinois. After moving to the PNW, I started to pursue a PT degree. I worked as an aide in a local clinic before being accepted into PT school. I graduated in 2000 from Pacific University in Forest Grove, Oregon with a Master of Science in Physical Therapy. I worked at the former Apple Physical Therapy in Auburn then moved to Physiotherapy Associates after having my first daughter. It was there that I met Kim.

Personal Life: I hail from Appleton, Wisconsin which is 1/2 hour south of Green Bay. It is where all of the NFL teams stay when they come to play the Green Bay Packers. I moved to Puyallup in 1995. I have two daughters. I have also raised 6 puppies in training and 3 became full-fledged service dogs. I have a personal dog, Duke, and 2 cats.

Kim Bisson, MPT

Co-Owner/Physical Therapist

Random Fact about Susan: She loves to do needlepoint. Why I LOVE RFPT: The relationships my co-workers and meeting new people and getting to know t...

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Kim Bisson, MPT

Co-Owner/Physical Therapist

Random Fact about Susan: She loves to do needlepoint.

Why I LOVE RFPT: The relationships my co-workers and meeting new people and getting to know them.

Favorite Flower: Dahlia

Favorite Vacation Spot: McCall, Idaho

Favorite Animal: Chickens

Favorite Coffee Shop Order: Coffee Breve

Favorite Activity: Having friends over

Favorite Superhero: Thor

Favorite Quote: “That you and I could live together on Earth…How incredible God’s plan.”

Professional Life: Received a Bachelor’s degree from Western Washington University and then a master’s from University of Mary in Bismarck, North Dakota.

Personal Life: I am married and have 3 daughters. I enjoy my busy family like with cousins and friend and numerous schedules to coordinate.

Barry Gagner, PTA

Physical Therapist Assistant

Random Fact about Kim: She loves politics and coffee Random Fact about Susan: She is short and fiery Why I LOVE RFPT: It has an easy going and fun a...

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Barry Gagner, PTA

Physical Therapist Assistant

Random Fact about Kim: She loves politics and coffee
Random Fact about Susan: She is short and fiery
Why I LOVE RFPT: It has an easy going and fun atmosphere
Favorite Flower: Dahlia and Sunflowers
Favorite Vacation Spot: Curlew Lake
Favorite Animal: Dog
Favorite Coffee Shop Order: White Coffee Mocha in the Morning and Energy Drink in the afternoon
Favorite Activity: Baseball, Football, and Family Time
Favorite Music: It changes seasonally
Favorite Movie from a Book: Hobbit
Favorite TV Show: Friends, Big Bang Theory, Hogan’s Heroes
Favorite Superhero: Flash aka Barry Allen
Favorite Disney Princess: Kida from Atlantis

Professional Life: I attended school at Green River College and graduated with my PTA Degree in 2020. My classmate was finishing clinical rotation and said I would be a good fit with everyone here. I then have been working here ever since! I enjoy helping others succeed in their goals for PT.

Personal Life:
I am Barry… That’s it! Well, I live on a farm. I love living the country lifestyle and gardening. I Also enjoy fishing, camping, mushroom hunting, and watching movies! I have a wife and two daughters that I love so much. I enjoy spending time with my family and doing fun activities with them.

Heather Hernandez, PTA

Physical Therapist Assistant

Random Fact about Kim: Kim has the same name as my mom! Random Fact about Susan: She speaks French Why I LOVE RFPT: It is very family oriented! ...

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Heather Hernandez, PTA

Physical Therapist Assistant

Random Fact about Kim: Kim has the same name as my mom!

Random Fact about Susan: She speaks French

Why I LOVE RFPT: It is very family oriented!

Favorite Flower: Heathers

Favorite Animal: Dogs

Favorite Song: Where the green grass grows – Tim McGraw

Favorite Coffee Shop Order: Gold Rush

Favorite Activity: Volleyball and Quadding

Favorite Music: Country (90s)

Favorite Movie: Jurassic Park

Favorite Movie from a Book: Hunger Games

Favorite TV Show: Greys Anatomy

Favorite Quote: “Life is like a box of chocolates, you never know what you’re going to get.” –Forrest Gump.

Professional Life: I went to Green River College and graduated from the PTA program in 2020. During my program they sent me here for an internship. I decided I really liked this clinic and all the people. I liked all the different types of therapy they did here. When I graduated, I decided to accept a position here and have worked here ever since!

Personal Life:

I have a husband and a daughter. I grew up in Graham WA most of my life, I now live in Orting. I went to Graham Kapowsin High school, TCC, and EWU before getting my PTA degree. I am a very outdoorsy girl, I love camping and going to the dunes . Most importantly, I love spending time with my family.